Quality of Care

Patients Waking Up During Surgery? Have Your Anesthesia Carts Ready

Accidental Awareness It’s the stuff of nightmares and something many of us have considered at one point in our lives: “What if I were to wake up during surgery?” While uncommon, this phenomenon does happen. It’s referred to as “accidental awareness.” A patient, even under anesthesia, wakes up during the surgical procedure being performed on…

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How Medcarts Are Changing How Hospitals Care for Patients

Nurse Shortages Compromise Patient Care As profit margins decrease, hospitals around the country are under constant pressure to find efficiencies wherever they can. One of the first places many hospitals look for cost containment is labor management. Labor costs, particularly wages, continue to increase, forcing hospitals to either consolidate labor (meaning fewer nurses per patient)…

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Patient Satisfaction vs. Patient Engagement: It’s Time to Advance

Organizations that practice Lean understand the importance of advancing the capabilities of people as part of respect for humanity. When applied to healthcare, that concept is not limited to your hospital staff; it’s also about empowering patients to take ownership of their health. To truly measure the success of delivering care, you need to advance…

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Could Your Employees Unknowingly Cause Hospital Security Risks?

In February 2017, a hospital employee in San Antonio, Texas, was accused of stealing more than $400,000 worth of medical supplies from the hospital facility where he worked. When presented with the security footage of his activity, which stretched out over a period of six months, the employee said he stole the medical supplies because…

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How to Keep the Human Element in the Hospital of the Future

There is tremendous excitement about new technology that will revolutionize the healthcare industry. Advanced computers will process information faster than ever before and Artificial Intelligence (AI) will help doctors analyze information to make more informed decisions for patients. While the “hospital of the future” is exciting to think about, it is important to remember that…

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Keys to Introducing a New Medication Management Solution

Last week, I wrote about the process of evaluating medication management solutions to find the best fit for your hospital to continue providing quality care for VA patients. In other words, last week’s article described what you should be evaluating before making a decision. This week, I want to share insight on how you should…

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VA Facilities: A Plan to Evaluate Medication Management Solutions

In February 2017, the Department of Veterans Affairs issued a directive with specific instructions and procedures for medication management in VA facilities. The purpose of the directive was to provide direction for the “appropriate storage, handling, and dispensing of all medications and medication related supplies to inpatients.” Included were specific directions for how the Pharmacy…

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3 Steps to Identify Fixed vs. Flexible Costs in Your Hospital Workflows

There is a rising tide of financial pressure on acute care facilities. Many facilities are struggling to remain profitable, while others are trying to improve patient satisfaction scores without increasing staff. Meanwhile, the next big wave is nearing its crest. According to a Harvard Business Review report on rising healthcare costs treating Medicare patients, there…

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An American Solution for VA Facilities: Improve Your Quality of Care

The quality of care at VA hospitals is a focal point for key stakeholders: veterans, the U.S. government, American citizens, and assuredly the caregivers at VA facilities. We celebrate VA hospitals that have achieved a four or five-star rating, such as the Providence VA Medical Center that employs efficient operating models. However, according to the…

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